Workforce strategy is the agency’s overall approach to maximizing the performance of its workforce by defining the goals, objectives and expectations of the workforce. It encompasses all aspects of the performance management system required for the workforce to function, including recruitment, selection, retention and professional development. An agency’s progress toward
achieving its overall mission depends on the successful implementation of its workforce plan.
Agency leadership and senior management are ultimately responsible for the effective planning and implementation of the workforce strategy. Aspects of agency strategy that must be established and clearly communicated are:
A workforce plan provides written step-by-step procedures for executing a workforce strategy. The workforce plan lays out what is needed to get the job done and calculates the human and non-human resources needed to build a competent and properly deployed workforce. It assesses the agency’s workforce and estimates current and future needs to achieve agency goals. Realistic projections are essential to justify budget requests and to plan for effective programming.
The workforce plan contains five components that define the context, characteristics and capacities of the workforce – both program and administrative support staff – and how, together, these drive the agency’s work. These components are: